Terminal Drop-Off Charge

A £5 charge now applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Important information (2 Notifications)

No rail services to Heathrow - 4 & 5 December

Due to engineering works at Heathrow, there will be no mainline rail services to or from Heathrow Airport on 4 & 5 December.

 

London Underground services between the terminals and London will continue to operate, passengers looking to travel to central London, or connecting between terminals 5 and 2/3, will be required to use the London Underground services.

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Coronavirus update

Face coverings are mandatory at the airport and we encourage everyone to wear one at all times, unless they’re exempt. Passengers can purchase face coverings at several retailers at the airport including Boots and WHSmith. 

 

The safety of both passengers and colleagues has always been Heathrow’s number one priority. The airport has several COVID-secure measures in place to make sure everyone has a safe journey including: 

 

- Enhance cleaning regimes including Hygiene Technicians, UV robots and other anti-viral technologies to ensure continuous disinfection across terminals

- Dedicated COVID marshals to enforce social distancing

- 600 hand sanitiser stations 

 

Due to the emergence of a new Coronavirus variant, the UK Government have advised that fully vaccinated passengers arriving into England must:

 

Take a PCR test no later than 2 days after their arrival.

- Self isolate until they receive their result.

- If a passenger tests positive, they must isolate for 10 days.

- If a passenger tests negative, they can leave self isolation.

 

Passengers arriving from a country on the red list must book a managed quarantine hotel.

 

Passengers who are not fully vaccinated must continue to follow separate guidance.

 

As countries may change their entry requirements, we advise customers to check the UK Government website for up to date information.

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  • Dubai International Airport Guide

    Full Name: Dubai International Airport
    Location: The airport is three miles (5km) from Dubai city centre and 105 miles (170km) from Abu Dhabi.
    Time: GMT +4.
    Contacts:

    Tel: +971 4 216 2525 or 224 5555.

    Transfer to the City:

    Dubai Metro runs two air-conditioned train lines roughly every 10 minutes from Terminals 1 and 3 to many major stops in the city. The service runs daily from 5.30am to midnight, excluding Friday mornings when service starts at 1pm. Dubai International Airport Buses and public buses leave regularly for the city centre; the bus stations are located opposite the terminals. The bus routes are extensive and may be confusing for new travellers. Tickets must be bought in advance as bus drivers do not sell tickets.

    Car rental:

    There are car rental firms available in the Arrivals Hall, such as Hertz, Europcar and Sixt, among others.

    Facilities:

    Facilities at the airport include the renowned Dubai Duty Free, a food court, banking, bureaux de change, free internet services, entertainment for children, business facilities, medical care, special needs assistance, an airport hotel, post office and lounges. Passengers can also use the swimming pool, Jacuzzi and gymnasium, charged on an hourly basis.

    Parking:

    There are short and long-term parking options near all the terminals. Short-term parking is near the terminals, while long-term parking is farther away.