Tel: +48 (0) 12 639 33 01; or +48 (0) 12 639 33 22.
City bus services 208 and 192 leave from the roundabout in front of the passenger terminal and leave regularly to the city centre. Taxis are also available outside the arrivals hall and take 20 minutes to get to the city centre.
A shuttle train operates between the airport and the city centre. The Kraków-Balice train station is located 200m from the passenger terminal and operated a daytime service every 30 minutes.
Car rental companies include Avis, Budget, Europcar and Hertz.
There are banks, bureaux de change and ATMs at the airport. Other facilities include restaurants, bars, and shops, duty-free, child facilities, tourist information and hotel reservations desks, WiFi and a post office. A business lounge and VIP lounge is also available. Disabled facilities are good, but those with special needs should contact their airline in advance.
Parking at John Paul II International Airport starts at PLN 5 every 15 minutes for short-term parking, and PLN 7 per hour for long-term parking. Economy parking is also available at PLN 10 per day.