Terminal Drop-Off Charge

A £5 charge now applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Important information (2 Notifications)

No rail services to Heathrow - 4 & 5 December

Due to engineering works at Heathrow, there will be no mainline rail services to or from Heathrow Airport on 4 & 5 December.

 

London Underground services between the terminals and London will continue to operate, passengers looking to travel to central London, or connecting between terminals 5 and 2/3, will be required to use the London Underground services.

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Coronavirus update

Face coverings are mandatory at the airport and we encourage everyone to wear one at all times, unless they’re exempt. Passengers can purchase face coverings at several retailers at the airport including Boots and WHSmith. 

 

The safety of both passengers and colleagues has always been Heathrow’s number one priority. The airport has several COVID-secure measures in place to make sure everyone has a safe journey including: 

 

- Enhance cleaning regimes including Hygiene Technicians, UV robots and other anti-viral technologies to ensure continuous disinfection across terminals

- Dedicated COVID marshals to enforce social distancing

- 600 hand sanitiser stations 

 

Due to the emergence of a new Coronavirus variant, the UK Government have advised that fully vaccinated passengers arriving into England must:

 

Take a PCR test no later than 2 days after their arrival.

- Self isolate until they receive their result.

- If a passenger tests positive, they must isolate for 10 days.

- If a passenger tests negative, they can leave self isolation.

 

Passengers arriving from a country on the red list must book a managed quarantine hotel.

 

Passengers who are not fully vaccinated must continue to follow separate guidance.

 

As countries may change their entry requirements, we advise customers to check the UK Government website for up to date information.

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  • Rome Ciampino Airport Guide

    Full Name: Giovan Battista Pastine Airport
    Location: The airport is situated nine miles (15km) southeast of Rome.
    Time: GMT +1 (GMT +2 between the last Sunday in March and the Saturday before the last Sunday in September).
    Contacts:

    +39 06 7934 8521 or +39 06 7949 4234.

    Transfer to the City:

    Airport taxis are available, but taxi fares from Ciampino Airport into the centre of Rome (defined as the area within the Aurelian walls) can be prohibitively expensive. To combat this problem, the airport has set up an official taxi stand, located opposite the arrivals hall. Here, taxis operate on a fixed rate of about €30 per cab, good for a maximum of four passengers and their baggage. The trip should take 25 minutes - but in traffic, it'll be closer to an hour. Buses are another option, and there are many service providers. Travellers are advised to choose to go the public bus route.

    Car rental:

    Car rentals are provided by Avis, Budget, Europcar, National, Sixt and Hertz. The rental offices are well-signed and are located near the airport's entrance. You will require an International Driving Permit (IDP) in order to rent a vehicle, and all cars will feature automatic transmissions.

    Facilities:

    A bank (Banco di Roma) is located in the departures area, and numerous ATMs and bureaux de change are scattered throughout the terminal building. A lost and found office is also available, as is a VIP lounge with a snackbar and private boarding/disembarkation gates. Other facilities include nursery and medical facilities; a passenger assistance and customer service desk; tour operators and travel agencies; shops and cafes; and full access and comprehensive facilities for disabled passengers (the airport is renowned for its convenience for disabled passengers).

    Parking:

    Both short- and long-term parking is available at Ciampino Airport. The first 15 minutes are free, thereafter various charges are levied.