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    Hainan Airlines

    Hainan Airlines aircraft

    Hainan Airlines was founded in January 1993 in Hainan Province, the largest special economic zone in China. As one of the fastest developing airlines in China, Hainan Airlines is committed to providing passengers with holistic, seamless and high-quality service.

    Contact information

    Telephone numbers

    Reservation: +800 8768 9999 ** Customer service: +800 8768 9999 ** Special assistance: +800 8768 9999 **

    * Additional charges may apply [More info]
    ** International number

    Web Social links

    Facilities at Heathrow

    Which terminal?

    This airline operates from Terminal 3

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    Airline lounges are invitation-only – please check entry rules with your airline.

    Terminal 3

    No.1 Traveller Lounge

    Departures, after security

    Follow signs to Lounge F, then take lift or stairs to first floor. Business Class passengers only.

    Find No.1 Traveller Lounge on map

    Club Aspire Lounge

    Departures, after security

    Lounge D, near Gate 9. Fortune Wings members only.

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    Flight information

    Flight numbers begin with IATA code HU.

    Alliance membership

    This airline is not currently a member of the main airline alliances.

    It may operate some routes under codeshare agreements (where partner airlines sell seats on the same aircraft, each using its own flight number). Your airline can advise whether this applies to any part of your journey.

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    Destinations served from Heathrow

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