How are we doing?
Tell us about your experience using Heathrow.com.
It'll only take 2 to 3 minutes and we don't ask for any personal information.
The survey opens in a new window – just hide it until you're ready.
Etihad Airways is the national airline of the United Arab Emirates. It was set up by royal decree in 2003 and has since taken stakes in several other world airlines. 'Etihad' is the Arabic word for 'union'.
It’s official. When you travel with Etihad Airways you now get the official 5 star treatment. Etihad Airways have recently been awarded ‘Skytrax Certified 5-star Airline’ status. This means that Etihad Airways are committed to making all their customers’ journeys unforgettable, from check-in to touch-down.
* Additional charges may apply [More info]
** International number
Airline lounges are invitation-only – please check entry rules with your airline. The following information is provided as a service to passengers and may be subject to change.
Departures, after security
Opposite Gate 10, take lift downstairs
Find Etihad Lounge on mapFlight numbers begin with IATA code EY.
This airline is not currently a member of the main airline alliances.
It may operate some routes under codeshare agreements (where partner airlines sell seats on the same aircraft, each using its own flight number). Your airline can advise whether this applies to any part of your journey.
Collect points on airport shopping, parking, Heathrow Express and more ... then choose your reward.