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Etihad Airways

Etihad A380 aircraft on taxiway

Etihad Airways is the national airline of the United Arab Emirates. It was set up by royal decree in 2003 and has since taken stakes in several other world airlines. 'Etihad' is the Arabic word for 'union'.

Skytrax logoIt’s official. When you travel with Etihad Airways you now get the official 5 star treatment. Etihad Airways have recently been awarded ‘Skytrax Certified 5-star Airline’ status. This means that Etihad Airways are committed to making all their customers’ journeys unforgettable, from check-in to touch-down.


Contact information

Telephone numbers

Reservation: 0345 608 1225* Customer service: 0345 608 1225* Special assistance: 0345 608 1225*

* Additional charges may apply [More info]
** International number

Web Social links

Facilities at Heathrow

Which terminal?

This airline operates from Terminal 4

Find your terminal


Airline lounges are invitation-only – please check entry rules with your airline. The following information is provided as a service to passengers and may be subject to change.

Terminal 4

Etihad Lounge

Departures, after security

Opposite Gate 10, take lift downstairs

Find Etihad Lounge on map

Flight information

Flight numbers begin with IATA code EY.

Alliance membership

This airline is not currently a member of the main airline alliances.

It may operate some routes under codeshare agreements (where partner airlines sell seats on the same aircraft, each using its own flight number). Your airline can advise whether this applies to any part of your journey.

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Destinations served from Heathrow

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