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    British Airways

    British Airways aircraft taking off at London Heathrow Airport

    British Airways was created in 1973 when BOAC and BEA merged to form a single airline. In 1987 it became a private company. In 2011, British Airways merged with Iberia to become part of the International Airlines Group.

    Contact information

    Telephone numbers

    Reservation: 0844 493 0787* Customer service: 0844 493 0787* Special assistance: 0844 493 0787*

    * Additional charges may apply [More info]
    ** International number

    Web Social links

    Facilities at Heathrow

    Which terminal?

    This airline operates from Terminal 3 and Terminal 5

    Find your terminal


    Airline lounges are invitation-only – please check entry rules with your airline. The following information is provided as a service to passengers and may be subject to change.

    Terminal 3

    Galleries First and Galleries Club lounges

    Departures, after security

    Follow signs to Lounge F

    Find Galleries Lounges on map

    Arrivals Lounge (American Airlines)

    Arrivals, public area

    Turn right at arrivals exit and take lift to first floor

    Find Arrivals Lounge on map

    Terminal 5 departures

    Galleries Club Lounges

    Departures, after security

    At either end of the main terminal buidling,and in satellite Terminal 5B

    Find Galleries Lounges on map

    Galleries First Lounge

    Departures, after security

    At the south end of the main terminal building

    Find Galleries First Lounge on map

    Terminal 5 arrivals

    British Airways Arrivals Lounge

    Arrivals, public area

    On entering the main arrivals hall, take the closest lift or escalator to the first floor.

    Find Arrivals Lounge on map

    Flight information

    Flight numbers begin with IATA code BA.

    Alliance membership

    This airline is a member of the Oneworld allianceOneworld alliance.

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    Destinations served from Heathrow