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    Air New Zealand

    Air New Zealand aircraft at London Heathrow Airport

    Air New Zealand began in 1940 as Tasman Empire Airways. In 1961 the New Zealand government took control and, in 1965, renamed it Air New Zealand. The airline passed back into private hands in 1989 when the government sold its stock.

    Contact information

    Telephone numbers

    Reservation: 0800 028 4149* Customer service: 0800 028 4149* Special assistance: 0800 028 4149*

    * Additional charges may apply [More info]
    ** International number

    Web Social links

    Facilities at Heathrow

    Which terminal?

    This airline operates from Terminal 2

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    Airline lounges are invitation-only – please check entry rules with your airline. The following information is provided as a service to passengers and may be subject to change.

    Terminal 2

    First and Business Class passengers, and Star Alliance Gold status customers, are invited to relax or work in one of the Star Alliance airline lounges while waiting for their flight. Gold customers may bring a guest who is departing on a Star Alliance flight the same day.

    Lufthansa Senator Lounge

    Departures, after security

    Lounge A1, upper floor of main departure lounge (turn right after security).

    Find Senator Lounge on map

    United Airlines Club Lounge

    Satellite T2B (departures, after security)

    Lounge B1, Level 2 (stairs and lift opposite Gate B46)

    Find Club Lounge on map

    Air Canada Maple Leaf Lounge

    Satellite T2B (departures, after security)

    Lounge B3, Level 2 (stairs and lifts opposite Gate B44).

    Find Maple Leaf Lounge on map

    Flight information

    Flight numbers begin with IATA code NZ.

    Alliance membership

    This airline is a member of the Star AllianceStar Alliance.

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    Destinations served from Heathrow

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