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Air Astana

Air Astana aircraft at London Heathrow Airport

Air Astana, the award winning national airline of Kazakhstan operates the only non-stop services between London and Astana, the futuristic capital city of Kazakhstan. The airline commenced services in 2002, and now flies to a network of over 64 international and domestic routes.

Contact information

Telephone numbers

Reservation: 020  7644  6121 (Mon-Fri) Customer service: 020  7644  6121 (Mon-Fri) Special assistance: 020  7644  6121 (Mon-Fri)

Web Social links

Facilities at Heathrow

Which terminal?

This airline operates from Terminal 4

Find your terminal


Airline lounges are invitation-only – please check entry rules with your airline. The following information is provided as a service to passengers and may be subject to change.

Terminal 4

Etihad Lounge

Departures, after security

Opposite Gate 10, take lift to downstairs level

Find Etihad Lounge on a map

Flight information

Flight numbers begin with IATA code KC.

Alliance membership

This airline is not currently a member of the main airline alliances.

It may operate some routes under codeshare agreements (where partner airlines sell seats on the same aircraft, each using its own flight number). Your airline can advise whether this applies to any part of your journey.

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Destinations served from Heathrow

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