You are here:

    Air Astana

    Air Astana aircraft at London Heathrow Airport

    Air Astana, the award winning national airline of Kazakhstan operates the only non-stop services between London and Astana, the futuristic capital city of Kazakhstan. The airline commenced services in 2002, and now flies to a network of over 64 international and domestic routes.

    Contact information

    Telephone numbers

    Reservation: 020  7644  6121 (Mon-Fri) Customer service: 020  7644  6121 (Mon-Fri) Special assistance: 020  7644  6121 (Mon-Fri)

    Web Social links

    Facilities at Heathrow

    Which terminal?

    This airline operates from Terminal 4

    Find your terminal


    Airline lounges are invitation-only – please check entry rules with your airline. The following information is provided as a service to passengers and may be subject to change.

    Terminal 4

    Etihad Lounge

    Departures, after security

    Opposite Gate 10, take lift to downstairs level

    Find Etihad Lounge on a map

    Flight information

    Flight numbers begin with IATA code KC.

    Alliance membership

    This airline is not currently a member of the main airline alliances.

    It may operate some routes under codeshare agreements (where partner airlines sell seats on the same aircraft, each using its own flight number). Your airline can advise whether this applies to any part of your journey.

    Back to top

    Destinations served from Heathrow

    Rewards card

    Heathrow Rewards

    Collect points on airport shopping, parking, Heathrow Express and more ... then choose your reward.

    Join Heathrow Rewards