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We caught up Mohammad Taher - known as Mo T - to find out about his experience being part of the popular TV programme for the first time, his role at Heathrow and more about his 'baggage toppler'.
I love the fact it allows me to share what I do. Most people won’t have seen what Engineering is about, which means the younger generation may have perceptions about the field that are wrong. I am on a mission to break those misconceptions. I want to inspire more young people to consider Engineering as a career path because it can be so rewarding. Engineers are a fundamental part of our society and they will shape the future of our world.
While studying Aerospace Engineering at university, I was also selling sofas at IKEA part time, which helped me to discover a love for customer service. After graduating, I wanted a job that gave me the chance to be involved with complex and technical problem-solving within a customer-centric environment. Getting a position on the Engineering graduate programme two years ago was like winning the jackpot!
It is a dream come true being at Heathrow, especially as I grew up in West London. This was part of the reason I chose to be an Aerospace Engineer in the first place.
It has to be the moment my baggage toppler design was installed in Terminal 2. This started as an idea I had to solve the problem of standing bags, which was developed into a prototype and then a reality, with the help of our inhouse engineering workshop.
The moment it was installed in Terminal 2, I knew that my solution was adding value directly to the customer journey. This makes me very proud and is the reason I love engineering.
Don’t check in bags with too many straps, they can get caught in the conveyor belts!
Whilst in the Engineering team for baggage, I loved seeing the variety of bags that the system handled at any one time. There would be anything from a 7kg Trunkie on wheels to a 27kg gym sack in the baggage system at once.
The system needs to be able to get them both from A to B – this is easier said than done!
Norway, as I love hiking and camping in the Scandinavian forest.
I have missed being able to get to certain destinations but I’ve loved discovering areas within the UK, it has been a great road trip opportunity.
I went backpacking in Vietnam for 2 weeks and I was staying with locals, which was a great cultural experience. My favourite part of any holiday is embracing the local culture and Vietnam was full of that.
Anywhere with big cliffs that I can sit on the edge of - I’m an adrenaline junkie.
Thanks to Mo for this interesting insight into his experiences at Heathrow and the complexities of the baggage systems.
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