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Heathrow

Sustainable Travel Zone Colleague Guide

This guide brings together all the best ways of commuting sustainably to Heathrow, and the various discounts for colleagues on public transport.


Find your Way2Go

Commuting in a more sustainable way should be easy and affordable. That's why we've been working very hard with public transport operators to provide new or improved links, and cheaper colleague tickets. If you don't have an alternative to driving, sign up to Heathrow's car share scheme and be rewarded for your sustainable commute. 

Choose your region to see travel options and special offers that could work for you.

West & north-west

Beaconsfield, Britwell, Cippenham, Colnbrook, Datchet. High Wycombe, Langley, Maidenhead, Oxford, Reading, Slough and Windsor.

Travel options & offers


 

South & south-west

Ascot, Ashford, Bracknell, Egham, Guildford, Hersham, Shepperton, Staines, Stanwell, Sunbury, Walton-on-Thames and Woking.

Travel options & offers
North & north-east

Cowley, Denham, Ealing, Greenford, Harrow Weald, Harrow-on-the-Hill, Hatfield, Hayes, Hillingdon, Northolt, Rickmansworth, Ruislip, Southall, St. Albans, Uxbridge, Watford, Wealdstone, West Drayton and Yeading.

Travel options & offers


 

East & south-east

Brentford, Cheam, Chiswick, Cranford, Croydon, Feltham, Gatwick, Hammersmith, Hampton, Heston, Hounslow, Kingston, New Malden, Paddington, Richmond, South Ealing, Sutton, Teddington, Twickenham, Victoria and Worcester Park.

Travel options & offers

Travel improvements

Take a look at some of the improvements we have made to public transport in 2023 to support Team Heathrow colleagues and their commutes.

Find out more


Team Heathrow Travel Offers and Discounts

We've listed out some of the colleague travel offers and discounts across our bus, coach, and rail network. 

WAY2GO APP - GET REWARDED FOR TRAVELLING SUSTAINABLY!

Earn points for rewards with the Way2Go app

Download the Way2Go app today and earn points on your sustainable commute. These can be redeemed for high street and online shopping vouchers, so don't miss out!

The Way2Go app is designed to help colleauges discover different ways to get to and from work and to reward you for switching to more active and sustainable modes of transport.

Search "Way2Go" in the App Store or Google Play to sign up today.

 

Heathrow Express

Team Heathrow colleagues with a valid airport ID can take advantage of a 75% discount on single, period return and carnet tickets* for travel in Express Class. Purchase on the HEx App, from the service Support Assistants (SSAs) at Heathrow stations, or from the Great Western Railway (GWR) ticket office at Paddington Station (*discounted carnet tickets are only available from SSAs at Heathrow). When using the app, please select “Heathrow Airport Partners Discount” in the ‘Railcards’ section when you search for tickets.

Directly employed HAL colleagues should look at the ‘People site’ on Hub+, then click on “Rewards, Planning & Insight” and “Benefits” for details of the voluntary free travel options currently available.

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Elizabeth line (only applies to HAL, HEx, Heathrow Rail)

Starting 14 August 2023, colleagues directly employed by Heathrow Airport Limited or Heathrow Express will be able to receive 50% off single, return and point-to-point season tickets for travel between certain stations and “Heathrow Rail” (”Heathrow Rail” covers all three stations at Heathrow). Only tickets between “Heathrow Rail” and the following stations are eligible for the 50% discount.

  • Acton Main Line
  • Ealing Broadway
  • West Ealing
  • Hanwell
  • Southall
  • Hayes & Harlington

The 50% discount is only available from staffed ticket offices at Acton Main Line, Ealing Broadway, West Ealing, Hanwell, Southall, and Hayes & Harlington. You must show your valid Heathrow ID to ticket office staff.

Check opening times at: https://tfl.gov.uk/modes/elizabeth-line/. Colleagues are not permitted to travel without a valid ticket. TfL will not be required to offer refunds to any colleague prevented from buying discounted “Heathrow Rail” tickets. Please always treat station staff with respect.

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Route A40/N40 - Elizabeth line stations to Heathrow

The A40 runs from Victoria Station to Heathrow, via Elizabeth line stations every day at 02:15, reaching the Central Bus Station at 03:45. The service continues to T5, Cargo, and T4. See the timetable here.

The N40 runs from Ealing Broadway to Heathrow, via Elizabeth line stations every day at 01:20, reaching the Central Bus Station at 01:55. The service continues to T5, Cargo, T4, and Hatton Cross. See the timetable here. 

Route N30 - Piccadilly line stations to Heathrow

The N30 runs from Acton to Heathrow, via Picaddilly line stations on weekdays at 01:19, reaching the Central Bus Station 02:12. The service also calls at Hatton Cross, Cargo, and T5. See the timetable here. 

Travel for free by presenting your Heathrow ID to the driver. 

FREE BETWEEN T2&3 and RENAISSANCE HOTEL (H2X)

Team Heathrow colleagues travel for free in both directions on Hotel Hoppa's H2X bus service between Terminal 2 and Terminal 3 to Renaissance Hotel (for Heathrow Academy). Just show your Heathrow ID to the driver. All Hotel Hoppa buses scheduled to serve the Renaissance Hotel will be heading to Terminals 2 and 3, but please ask the driver just to be sure. 

TEAM HEATHROW DISCOUNT ON ALL OTHER ROUTES 

A discounted fare of £1.20 per journey is offered to Team Heathrow colleagues on all other Hotel Hoppa routes. Show your Heathrow ID to the driver. 

The National Express Airport Coachcard is now available to Team Heathrow colleagues and gives a 1/3 off Standard and Fully Flexible fares throughout the UK for 12 months. There are no restrictions on peak and off peak travel times, including public holidays and weekends.

You can purchase one for £5 (plus £2.50 postage) by calling the Customer Contact Centre on 0871 781 8181 (calls cost 13p per minute, plus your phone company’s access charge). Alternatively, you can buy one from the We Know London desks at Heathrow, by showing your Heathrow ID.

Coach tickets can then be purchased online at www.nationalexpress.com, by ticking the ‘I have a Coachcard’ box in the passenger details section, and then selecting Young Persons Coachcard.

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10 pack of single tickets for £57.50 (available on all routes)

A pack of 10 single tickets is available from the First Commuter Travel Club for just £57.50. Enter the unique code H3ATHROWCTC21 at www.firstbeeline.co.uk/ctc. 

Season ticket for Reading (RA1), Guildford and Woking (RA2) 

A 4-Week Season ticket can be purchased on the First Bus App for just £120. A monthly ticket is available from the First Bus App, www.railair.com, or Reading Station ticket office. 

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Gatwick

To support Heathrow colleagues who live near Gatwick, a new 12 trip Gatwick to Heathrow ticket is available to Team Heathrow colleagues for use on the Airline coach. The price is £90 (the equivalent of £7.50 per trip), saving 50% compared with the standard single fare of £15. A return journey is 25% off the standard return price of £20. To purchase, please click below:

Oxford To Heathrow Bus - the airline (theairlineoxford.co.uk)

You'll be prompted to download the Oxford Bus app, where you can purchase these tickets by selecting "Mobile Tickets".

High Wycombe

An annual season ticket for £1000 is available for use by Team Heathrow colleagues on the Airline coach service between the park & ride facility at Handy Cross (next to junction 4 of the M40) and Heathrow. It can also be used on Carousel Buses at no additional cost. Or buy a 12-trip ticket for £70. To purchase, visit www.theairlineoxford.co.uk/oxford-to-heathrow-bus and scroll down to “The airline fares” and click on “Discounts for Heathrow Staff”. The pass is issued on a smartcard, so please allow time for postage.

Or purchase Carousel Network tickets - £12 a day, £45 for any 5 days, £39 for 1 week, £120 for 1 month.

Parking is free for up to 96 hours. Ask the driver for a car park voucher when boarding at High Wycombe. Visit www.carouselbuses.co.uk/high-wycombe-parkride.

Oxford

Travelling from Oxford to Heathrow? An annual season ticket is £1750, and a 12-trip ticket is £90.

Your Heathrow ID must be shown on every trip and all tickets will expire 12 months after purchase. Airline coaches operate 24 hours a day between Oxford and Gatwick via High Wycombe and Heathrow. For more details, please visit www.theairlineoxford.co.uk.

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Route A4, 7, 8

Team Heathrow can purchase the following discounted mTickets through the First Commuter Travel Club. Enter the unique code H3ATHROWCTC21 at www.firstbeeline.co.uk/ctc.

  • LHR Commuter 4-Week - £35
  • LHR 10-journey - £20


Route 5 & 703

Team Heathrow can travel for 28 days for £35 with the simplySlough & Windsor ticket on the Thames Valley app or the Green Line app. Also available is the Slough & Windsor daysaver5 for £20, giving 5 days unlimited travel.

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703 from Bracknell and Ascot

 Simply Network tickets are available on the Green Line App:

  • 1 day for £7
  • 7 consecutive days for £23
  • Any 5 days for £25
  • 30 days for £90
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Team Heathrow can purchase ‘Heathrow Zone’ annual tickets between Bricket Wood and Heathrow on the Arriva Bus App for £530. Team Heathrow can also sign up for Direct Debit of just £44.16 per month with no fixed period, so you can cancel your ticket at any time.

See www.arrivabus.co.uk/business-travel/employer-travel-club and select Heathrow Airport from the list of ETC members.

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Team Heathrow can purchase the following discounted tickets, giving unlimited travel anywhere on the 442 and X442.

  • LHR Commuter 28 Days - £40
  • LHR 10 Journey - £15

See www.carlonelimited.co.uk/442 for times. 

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Team Heathrow can purchase the following discounted tickets on the Diamond Bus App, which are valid anywhere on routes 555 and 556:

  • LHR Month (30 days) - £45
  • 10 Journey Heathrow - £15

Between T4 and Central Bus Station, Team Heathrow pay just £1.25 single and £2.10 day return.

New employees waiting for Heathrow ID should email ben.perry@rotala.co.uk with recent proof of employment at Heathrow.

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Team Heathrow can purchase the following unlimited travel tickets:

  • 4 weeks from Frimley, Camberley, Bagshot - £114
  • 4 weeks from Basingstoke and Old Basing - £142
  • DaySaver5 from Frimley, Camberley, Bagshot - £40
  • DaySaver5 from Basingstoke and Old Basing - £50

You must present your Heathrow ID for purchase. Buy your season tickets on the Newbury & District app. 

For a limited time only, single fares from Camberley, Frimley and Bagshot to Heathrow are just £2. Travel from Basingstoke on a through ticket via Camberley for just £4. Tickets are available to purchase onboard.

 

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To help with the cost of living, the Government introduced a bus fare cap which was due to expire on 31 October 2023. We're happy to share that this scheme has been further extended beyond this date. 

Please note that not all bus operators at Heathrow are participating in the scheme, but Team Heathrow shouldn't have to pay more than £2 on any bus service, as alternatives were introduced in 2022.

BE REWARDED FOR SHARING YOUR CAR JOURNEY TO WORK! 

Thanks for doing the right thing by car sharing your journey to work with Liftshare. By validating your journey, you'll automatically be entered into monthly prize draws.

£25 & £50 online shopping vouchers

Car share and validate your journey on the Liftshare app at least once a month to be automatically entered into a monthly prize draw to earn a £25 or £50 online shopping voucher.

Car Share's Club Pret Reward

Car share and validate your journey on the Liftshare app at least once a week for a minimum of four weeks to earn a one-month subscription to Club Pret. See the T&Cs. 

You will be contacted by a member of Liftshare to redeem your reward. 

Pret's Winter Reward Terms & Conditions: To earn a one-month subscription to Club Pret, as part of Liftshare’s Winter Reward, members must car share and validate their journey at least once a week for a minimum of four weeks. Members who meet the criteria for the reward will be contacted by a member of the Liftshare team at the start of the following month with an activation code. Members must download the Pret app to redeem their Club Pret subscription. The code cannot be redeemed alongside another Club Pret promo code. Once the code is activated, the subscription is valid for one month. At the end of the reward period, the subscription will automatically cancel, unless you’re an existing or have previously subscribed to Club Pret. If you’re already a member of Club Pret, and usually pay for the subscription, your auto-payment will renew at the end of the reward period. If you’ve previously subscribed to Club Pret, but have since cancelled your subscription, your subscription will automatically renew to Club Pret at the end of the reward period. If you do not wish to continue with the subscription, please make sure to cancel at any time to avoid payment.

Get in touch with us

If you have a travel-related question, or would like some advice about the best way to get to work, email us at Commuter@Heathrow.com


Getting around the airport

There's a travel option for you, whatever the time.

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To: Cargo area and Terminal 4
Time Service Stop
00:00 N40 7-17
01:00 N40 7-17
01:25 N30 20
02:00 N40 7-17
02:25 N30 20
03:00 N40 7-17
03:25 N30 20
03:45 A40 7-17
03:50 H30 20
04:00 N40 7-17
04:10 H30 20
04:25 N30 20
04:30 H30 20
04:50 H30 20
05:00 N40 7-17
To: Terminal 5
Time Service Stop
00:00 N40 7-17
01:00 N40 7-17
01:25 N30 20
02:00 N40 7-17
02:25 N30 20
03:00 N40 7-17
03:25 N30 20
03:40 459 20
03:45 A40 7-17
03:50 H30 20
04:00 N40 7-17
04:10 H30 20
04:25 N30 20
04:30 H30 20
04:32 7 20
04:40 459 20
04:50 H30 20
05:00 N40 7-17
05:40 459 20
To: Cargo area and Terminal 4
Time Service Stop
00:15 N40 20
01:15 N40 20
01:35 N30 20
02:15 N40 20
02:35 N30 20
03:15 N40 20
03:25 H30 20
03:35 N30 20
03:45 H30 20
03:55 A40 11-15
04:05 H30 20
04:15 N40 20
04:25 H30 20
04:35 N30 20
04:45 H30 20
05:05 H30 20
05:15 N40 20
05:20 H30 20
05:40 H30 20
05:55 H30 20
06:10 H30 20
06:25 H30 20
06:45 H30 20
Then every 20 minutes until    
23:05 H30 20
23:25 H30 20
To: Central Bus Station (Terminals 2 & 3)
Time Service Stop
01:00 N30 20
02:00 N30 20
03:00 N30 20
03:30 H30 20
03:40 A60 20
03:43 A30 11-15
03:50 H30 20
03:58 7 8
04:00 N30 20
04:10 H30 20
04:30 H30 20
04:40 A60 20
04:50 H30 20
05:00 N30 20
05:30 A60 20
To: Cargo area and Terminal 5
Time Service Stop
00:47 N30 11
01:47 N30 11
02:47 N30 11
03:17 H30 11
03:27 A30 12
03:37 H30 11
03:47 N30 11
03:57 H30 11
04:17 H30 11
04:37 H30 11
04:47 N30 11
05:03 H30 11
05:23 H30 11
05:38 H30 11
05:53 H30 11
06:08 H30 11
06:28 H30 11
06:48 H30 11
Then every 20 minutes until    
23:08 H30 11
23:28 H30 11
23:43 H30 11
To: Central Bus Station (Terminals 2 & 3)
Time Service Stop
00:47 N30 11
01:47 N30 11
02:47 N30 11
03:17 H30 11
03:27 A30 12
03:37 H30 11
03:47 N30 11
03:57 H30 11
04:17 H30 11
04:37 H30 11
04:47 N30 11

Stirling Road

To: Terminal 4
Time Service
00:20 N40
01:20 N40
01:41 N30
02:20 N40
02:41 N30
03:20 N40
03:30 H30
03:41 N30
   
03:50 H30
04:00 A40
04:10 H30
04:20 N40
04:30 H30
04:41 N30
04:50 H30
05:10 H30
05:20 N40
05:25 H30
05:45 H30
06:00 H30
06:15 H30
06:30 H30
06:50 H30
07:10 H30
Then every 20 minutes until  
23:10 H30
23:30 H30
To: Terminal 5
Time Service
00:52 N30
01:52 N30
02:52 N30
03:23 H30
03:32 A30
03:43 H30
03:52 N30
04:03 H30
04:23 H30
04:43 H30
04:52 N30
05:09 H30
05:29 H30
05:44 H30
05:59 H30
06:14 H30
06:34 H30
06:54 H30
07:14 H30
Then every 20 minutes until  
23:08 H30
23:28 H30
23:43 H30
To: Central Bus Station
Time Service
00:52 N30
01:52 N30
02:52 N30
03:23 H30
03:32 A30
03:43 H30
03:52 N30
04:03 H30
04:23 H30
04:43 H30
04:52 N30

Sealand Road West

Sealand Road East

To: Terminal 5
Time Service
00:52 N30
01:52 N30
02:52 N30
03:21 H30
03:32 A30
03:41 H30
03:52 N30
04:01 H30
04:21 H30
04:41 H30
04:52 N30
05:07 H30
05:27 H30
05:42 H30
05:57 H30
06:12 H30
06:32 H30
06:52 H30
07:12 H30
Then every 20 minutes until  
23:12 H30
23:32 H30
23:47 H30
To: Central Bus Station
Time Service
00:52 N30
01:52 N30
02:52 N30
03:21 H30
03:32 A30
03:41 H30
03:52 N30
04:01 H30
04:21 H30
04:41 H30
04:52 N30
To: Terminal 4
Time Service
00:22 N40
01:22 N40
01:43 N30
02:22 N40
02:43 N30
03:22 N40
03:32 H30
03:43 N30
03:52 H30
04:02 A40
04:12 H30
04:22 N40
04:32 H30
04:43 N30
04:52 H30
05:12 H30
05:22 N40
05:27 H30
05:47 H30
06:02 H30
06:17 H30
06:32 H30
06:52 H30
07:12 H30
Then every 20 minutes until  
23:12 H30
23:32 H30

The Heathrow Express, Elizabeth line, and Piccadilly line provide free inter-terminal transfers during the day. 

Find your route here.

Journeys on trains are free, but Oyster or contactless is required to activate ticket gates at stations. Alternatively, if using the trains between terminals, you can collect a free train transfer ticket at train stations. 

Team Heathrow travel free on the colleague bus services between Heathrow-managed colleague car parks and the Central Terminal Area, Terminal 4, and Terminal 5. 

N1, N5 to Terminal 5

The NT5 bus service runs between N1 and N5 to Terminal 5 every 3-10 minutes.

Pick-up times are:

N1: 00:00 to 05:00, 11:00 to 00:00
N5: 05:00 to 11:00

You must show your Heathrow ID to the driver. 

N4 to Terminals 2&3

The N4 bus service runs between N4 car park and Terminals 2&3 every 6-10 minutes, all day and through the night. Colleagues can also use this service to reach the Compass Centre.

PEx to Terminals 2&3

The PEx bus service runs between PEx car park and Terminals 2&3 every 3-10 minutes, all day and through the night. 

S1 to Terminal 4

The S1 bus service runs between S1 car park and Terminal 4 every 6-10 minutes, all day and through the night. 

Find the full timetable of colleague buses on the Airport Community App

 

The following bus services link Terminals to the Compass Centre:

Compass Centre to Terminal 5 Shuttle

This service runs three times an hour, weekdays between 07:50 and 18:08. Hop-on at the staff bus stop (31) at Terminal 5, or by the Compass Centre main reception entrance.

The service breaks during the quietest point in the day, with no services between 12:30-14.30.

Find the timetable on the Airport Community App. 

Terminals 2&3 to N4 Car Park

The service runs 24-hours from the staff bus stops at Terminal 3 and Terminal 2. Hop-on at the staff bus stop (1-2) at Terminal 2, or the staff bus stop (opposite Cafe Nero) at Terminal 3. The N4 bus drops off at the car park near the Compass Centre, ask the driver if you're unsure.

For travel from Compass Centre to Terminals 2/3, hop-on at Newbury Road bus stop.

Find the timetable on the Airport Community App. 

Central Bus Station to Compass Centre (route A4)

The A4 route, operated by First Beeline, runs between the Central Bus Station and Compass Centre.

Show your Heathrow ID for free travel on these services. 


Local buses

Click here to find out more about Heathrow's extensive local bus network for low-cost travel between Heathrow, Central London and surrounding areas.

 


Live travel feeds, maps & networks

Find the route that gets you to Heathrow and back – safely and sustainably.

Live travel feeds
Citymapper
TfL Journey planner
Google Maps
Live bus times
Bus or coach
Local bus network
Heathrow area bus map
Heathrow area bus network
Home Counties bus & coach map
Hotel Hoppa network
Heathrow national coach map
Rail or tube
Heathrow rail & tube map
Heathrow national railway map
London rail connections
Cycle
Heathrow cycle map

Free travel
Heathrow free travel map


Frequently Asked Questions

We classify Team Heathrow as anybody with Heathrow ID (the passes issued by the Heathrow ID Centre). You must have your ID with you when purchasing and using the discounted tickets. However, many items discussed in this guide will also be available to non-Heathrow ID holders. 

We are adding items to the STZ every month. To keep up to date, sign-up to the Way2Go Newsletter.

All bus and coaches are fully wheelchair accessible. We recommend pre-booking on coach services if you are a wheelchair user.

In addition to the STZ Guide, you can find full timetables of colleague buses on the Airport Community App.

A team of experts are available to help with your travel-related questions. Email them at any time at Commuter@Heathrow.com.

Further Help & support

  • Contact us
    Contact us

    Email the support team via commuter@heathrow.com for help with anything to do with commuting.

  • WAY2GO pop-up roadshow
    WAY2GO pop-up roadshow

    A series of live roadshows in the terminals and elsewhere. Look out for posters to see when we’re coming your way.

  • WAY2GO newsletter
    WAY2GO newsletter

    All the latest travel and commuting news direct to your inbox.

    Sign-up now
  • Commuter website
    Commuter website

    For tips, advice, help and support for your journey to work.

    Heathrow commuter website