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Application forms

ID Centre update - changes to application process

The new ID Gateway online application system is now live as part of our on-going transformation of Heathrow. The new online procedure is where you now submit all of your ID applications and will ensure our compliance and provide you with an improved customer experience.

As an authorised signatory, you should have received your ID Gateway log in. This lets you go online to complete your applications for full ID passes, landside ID passes, re-issue ID passes, unparking ID passes, reporting of lost or stolen ID passes and temporary ID passes.

If you have received your log in details please use the following link to log into ID Gateway and commence your applications:

Not received your log-in?

If you have not yet received your log in details or you are having challenges logging in please

If you are a passholder already or a new applicant please contact your Authorised Signatory for support.

Further questions?

Please call 020 8757 0990 or email

Template letters for you to use

We have prepared these templates based on our authorised signatory training programme. They meet most, if not all of the circumstances you are likely to meet.

If you wish to vary the content, please ensure that you do not amend the questions the template letters pose to each recipient. These are set out in the direction that we have to ask you to follow.

Please feel free to change certain issues of style or tone and remember that you should use your organisation's letterhead when preparing the letters. All the templates are in Microsoft Word format so they can easily be edited.

Proforma 1

Employment Reference

For referees, not for the current employer.

Proforma 2

Sponsoring Company reference

For the current or most recent employer.

Proforma 3

Self Employment reference

To verify details when an applicant has been self-employed.

Proforma 4

Employment in Family Business reference

To verify details when an applicant was employed by their own family.

Proforma 5

Employment Agency reference

If your applicant's employment was with an agency.

Proforma 6

JobCentre Plus reference

If your applicant was unemployed.

Proforma 7

HMRC reference

If in a family business or self-employed and those businesses are no longer listed.

Proforma 8

Education reference

References from schools, colleges and universities.

Proforma 9

Personal reference

Proforma 10

Voluntary Sector reference

If an applicant has spent time in the voluntary sector.

Continuous Employment letters

Authorised Signatory Continuous Employment letter

Authorised Signatory Continuous Employment TUPE letter

Security Interview form

Referencing Help Guide

Form 12

Vehicle application form

For vehicles that are to be driven airside.

Form 14

Airport ID scheme enquiry form

For companies or organisations which are new to the airport environment or perhaps dealing with a contract for work for the first time. On approval of the request, an application pack will be sent out.

Form 15

Airport ID scheme change of company details

For companies or organisations which need to make changes to their accounts with the airport.

Form 16

Airport ID scheme authorised signatory nomination form

Authorised signatories must be nominated on this form before they can be appointed and receive training.

Form 17

Authorised signatory sample signature form

When appointing signatories we need a sample signature. Please use this form.

Form 18

Authorised signatory leavers form

Please use this form to tell us about authorised signatories who will be leaving your organisation.

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Security interview vehicles

Vehicle signatory declaration

Please use this form to for vehicle application declarations.

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ID Pass Receipt

Please complete this form if you wish to obtain a receipt when returning ID Passes.

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