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    • Steph Constantindes

    Passenger Experience Manager

    Steph Constantindie -Passenger Exp
    This week's #lifeatheathrow featured photo is courtesy of Steph Constantinides, a Passenger Experience Manager who was also the face of Heathrow's Proud Network during the month of Pride.

    We’ve caught up with Steph to find out more about her career at Heathrow and passion for snowboarding.

    A day in the life Q&A:

    7 and a half years.

    Non-stop - Diverse - Limitless

    No two days are the same. As a Care PEM the team and I work together to make a difference to our passengers. Stakeholder engagement is crucial and daily communication with our colleagues is pivotal to a successful day.

    I love that gaining knowledge is endless. Whether it’s learning how other departments work and what their priorities are within our organisation or being able to attend an abundance of courses to assist with personal development – it’s endless.

    There is a role here for everyone. Set your scope as wide as you can, get involved and just enjoy the journey because it goes pretty fast once you put that ID on.

    T5C or T2B gate seating level, I am a sucker for a sunrise and sunset.

    Being part of the proud campaign, hands down. I completely underestimated the possibility of what would happen if I won the competition to be a face of Heathrow during the month of Pride – I wouldn’t change a thing.

    My absolute favourite hobby is snowboarding, I would be on the slopes everyday after work if I could. Something a bit more accessible is reading. I take my kindle everywhere and love a good romance novel.

    My hidden talents wouldn’t be hidden if I disclosed that information! 

    More about the #lifeatheathrow series

    Our Social Media and Airport Communications teams are working together to co-ordinate the series and share these great Heathrow moments with the over 1 million followers across the airport’s official channels! Be sure to follow our #lifeatheathrow journey via @Heathrow_Airport on Instagram and @HeathrowAirport on Twitter.

    Did you know Heathrow welcomed 80 million passengers in new 12 month record! Find out more here.

    Careers at Heathrow

    Find out more about Careers at Heathrow.

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