We have a strong commitment to the communities around our airport and aim to address issues of prime local concern.
We also aim to create opportunities for local residents to enjoy their local airport – even those who don't use it regularly – to make the most of the economic benefits such as training programmes and the creation of jobs for local people.
Heathrow is a catalyst for economic growth, making a huge contribution to the local and national economy. However, as owner and operator of the airport, we are also aware of the adverse effects that operations can have on some of our closest neighbours. We are committed to doing our utmost to minimise this impact while offering valuable support to the local community.
Our community relations programme includes a wide range of initiatives that encompass all three elements of sustainability: environment, social and economic. We also provide support in the form of the Heathrow Community Fund, staff volunteering and other resources, such as the sharing of professional skills and expertise, or the use of equipment and premises.
You can find out more about what we’ve been doing to support our communities here.
Engaging and communicating
We engage regularly with residents through our borough newspaper, resident meetings and the various different groups we have helped set up to provide local people with the opportunity to find out more about airport operations and our expansion plans.
These groups include:
The Local Focus Forum- a quarterly meeting that we host, made up of resident associations and local councillors from the villages bordering Heathrow. At the forum meetings, we share information about pending developments and operational impacts that might affect the local area. Meeting notes are available here
Heathrow Community Noise Forum - a group made up of local councillors and residents from 12 boroughs around Heathrow affected by noise from the airport. It seeks members’ inputs in the planning and communication of the modernisation of Heathrow’s airspace and to agree relevant studies and analysis to be carried out to establish historic changes to flight paths. Find out more here.
Heathrow Communtiy Engagement Board- The HCEB is a new independent body that has been established to give those who live, work and travel through Heathrow more influence over how the airport operates today and how it may grow in the future. In 2017 it was agreed that the Heathrow Airport Consultative Committee (HACC) would take on the additional responsibilities of the community engagement board, as set out in the Governments draft Airports National Policy Statement (NPS). Find out more here