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We have a 99% baggage loading rate, and we need great people to maintan this phenomenal quality of service.
We look for people with a mix of data analysis skills, a passion for innovation, and an ability to work collaboratively with our partners to ensure a great passenger service.
You don't always need to have experience of working in airports or baggage systems to be part of our team.
Our baggage system and team is always evolving and expanding. We provide training and development opportunities so you don't have to be a baggage expert to join us. Opportunities include:
Explore Heathrow, a city within a city.
Around 53 million pieces of luggage were processed in 2019 in Terminal 5, thanks to 30 miles of baggage conveyors and 2.8 miles of tunnels.
Our baggage team is able to process up to 11,500 bags per hour!