Human Resources (People)

Our story

Our People function helps us make every journey better by enabling us to find, develop and keep people who are as motivated by customer service as we are.  Heathrow is a great place to work, and we want to grow and develop every single day by helping our people fulfil their potential and working together to lead change across Heathrow with energy and pride. We build amazing employee experiences, from learning initiatives to career planning. A big focus for us is on creating careers, not just jobs, and building high performing teams. We develop the skills we need to operate the airport of today and for the Heathrow of the future. We partner with the business to ensure we attract and retain diverse talent so that we can deliver on our strategies now, and into the future. This is a high-profile team that’s central to the smooth running of a very complex airport.