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    Our story

    As the UK’s best-in-class international airport, it’s vital for us to maintain a sharp commercial edge. Our Commercial team drives our profitability across everything from property and retail through to passenger services like parking and the aeronautical side of things. Generating income is fundamental, but it’s also vital that we build positive passenger and customer experiences. Creativity and interpersonal skills are what allows us to support the business, and our passengers, with new and engaging ideas. To make every journey better.

    Fun facts

    Explore Heathrow, a city within a city.

    1.2 million people are currently active members of the Heathrow Reward loyalty programme.

     

    The all time sale record at one of Heathrow’s shops is £287,000.

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