Pre-pay and collect service

Most of our stores are temporarily closed but you can still order and pre-pay for items at select retailers from home, to collect if having to travel through Heathrow.

Bottega Veneta

To find out more simply contact Bottega Veneta.

Terminal 2
Opening hours: 09:00 - 18:00, 7 days a week
Telephone: +44 (0)20 8976 7535

Terminal 5
Opening hours: 07:00 - 16:00, 7 days a week
Telephone: +44 (0)20 8283 6075

All payments, collections and returns are managed by Bottega Veneta.

Burberry

To find out more simply contact Burberry

Terminal 2
Opening hours: 09:00 - 18:00, 7 days a week
Telephone: +44 (0)20 8976 7585

Terminal 5
Opening hours:09:00 - 18:00, 7 days a week
Telephone: +44 (0)20 8283 8343
+44 (0)20 3428 2302

Burberry shopfront

Cartier

To find out more simply contact Cartier.

Terminal 5
Opening hours: 09:00 - 16:00, 7 days a week
Telephone: +44 (0)7775 953216

All payments, collections and returns are managed by Cartier.

Chanel

To find out more simply contact Chanel.

Terminal 5
Opening hours: 09:00 - 16:00, Mon-Fri
Telephone: +44 (0)20 8283 7777

All payments, collections and returns are managed by Chanel.

Harrods Fine Watch Room

To find out more simply contact Harrods Fine Watch Room.

Terminal 2
Opening hours: 09:00 - 16:00, 7 days a week
Telephone: +44 (0)7775 953216

All payments, collections and returns are managed by Harrods Fine Watch Room.

Gucci

To find out more simply contact Gucci.

Terminal 2
Opening hours: 08:00 - 20:00, 7 days a week
Telephone: +44 (0)20 8283 6333

Terminal 5
Opening hours: 07:00 - 19:00, 7 days a week
Telephone: +44 (0)20 8283 6333

All payments, collections and returns are managed by Gucci.

Rolex

To find out more simply contact Rolex.

Terminal 2
Opening hours: 10:00 - 14:00, Monday - Friday
Telephone: +44 (0)20 8976 7516
Email: wosrolexterminal2@watches-of-switzerland.co.uk

Terminal 5
Opening hours: 10:00 - 14:00, Monday - Friday
Telephone: +44 (0)20 8757 2115
Email: wosterminal5@watches-of-Switzerland.co.uk

All payments, collections and returns are managed by Rolex.

Tiffany

To find out more simply contact Tiffany.

Terminal 5
Opening hours: 07:00 - 18:00, 7 days a week
Telephone: +44 (0)20 8283 7005
Email: HXManagement@Tiffany.com

All payments, collections and returns are managed by Tiffany.

Watches of Switzerland

To find out more simply contact Watches of Switzerland.

Terminal 5
Opening hours:10:00 - 14:00, Monday - Friday
Telephone: +44 (0)20 8283 6300
Email: wosterminal5@watches-of-Switzerland.co.uk

All payments, collections and returns are managed by Watches of Switzerland.