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    • Pre-pay and collect service

     

    Most of our stores are temporarily closed but you can still order and pre-pay for items at select retailers from home, to collect if having to travel through Heathrow.

     

     

    Bottega Veneta

    To find out more simply contact Bottega Veneta.

    Terminal 2
    Opening hours: 08:00 - 13:00,  Monday - Friday
    Telephone: +44 (0)20 8976 7535

    Terminal 5
    Opening hours: 08:00 - 13:00,  Monday - Friday
    Telephone: +44 (0)20 8283 6075  

    All payments, collections and returns are managed by Bottega Veneta.

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    Burberry

    To find out more simply contact Burberry

    Terminal 2
    Opening hours: 09:30 - 18:00, 7 days a week
    Telephone: +44 (0)20 8976 7585

    Terminal 5
    Opening hours: 09:30 - 18:00, 7 days a week
    Telephone: +44 (0)20 8283 8343
                      +44 (0)20 3428 2302

     

    Burberry shopfront

    Cartier

    To find out more simply contact Cartier.

    Terminal 5
    Opening hours: 09:00 - 16:00, 7 days a week
    Telephone: +44 (0)7775 953216 

    All payments, collections and returns are managed by Cartier.

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    Chanel

    To find out more simply contact Chanel. 

    Terminal 5
    Opening hours: 09:00 - 16:00, Tuesday, Wednesday and Friday
    Telephone: +44 (0)20 8283 7777

    All payments, collections and returns are managed by Chanel.

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    Dior

    To find out more simply contact Dior.

    Opening hours: 09:00 - 16:00, Monday - Friday
    Telephone: +44 (0)20 8283 6510
    Email: vmanoto@christiandior.com

    All payments, collections and returns are managed by Dior.

     

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    Harrods Fine Watch Room 

    To find out more simply contact Harrods Fine Watch Room.

    Terminal 2
    Opening hours: 09:00 - 16:00, 7 days a week
    Telephone: +44 (0)7775 953216 

    All payments, collections and returns are managed by Harrods Fine Watch Room.

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    Gucci

    To find out more simply contact Gucci.

    Terminal 2
    Opening hours: 08:00 - 19:00, 7 days a week
    Telephone: +44 (0)20 8283 6333

    Terminal 5
    Opening hours: 08:00 - 19:00, 7 days a week
    Telephone: +44 (0)20 8283 6333

    All payments, collections and returns are managed by Gucci.

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    Rolex

    To find out more simply contact Rolex.

    Terminal 2
    Opening hours: 09:00 - 17:00, Monday - Saturday
    Telephone: +44 (0)20 8976 7516
    Email: wosrolexterminal2@watches-of-switzerland.co.uk

    Terminal 5
    Opening hours: 09:00 - 17:00, Monday - Saturday
    Telephone: +44 (0)20 8757 2115
    Email: wosterminal5@watches-of-Switzerland.co.uk

    All payments, collections and returns are managed by Rolex.

     

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    Tiffany

    To find out more simply contact Tiffany.

    Terminal 5
    Opening hours: 08:00 - 17:00,  7 days a week
    Telephone:  +44 (0)20 8283 7005
    Email: HXManagement@Tiffany.com

    All payments, collections and returns are managed by Tiffany.

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    Watches of Switzerland

    To find out more simply contact Watches of Switzerland.

    Terminal 5
    Opening hours: 09:00 - 17:00, Monday - Saturday
    Telephone: +44 (0)20 8283 6300
    Email: wosterminal5@watches-of-Switzerland.co.uk

    All payments, collections and returns are managed by Watches of Switzerland.

    ""