Terminal Drop-Off Charge

A £5 charge now applies to vehicles dropping off passengers at the designated drop-off zones, located directly outside the terminals. Discounts and exemptions will apply. Free drop-off will be available at the Long Stay car parks.

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Important information (2 Notifications)

No rail services to Heathrow - 4 & 5 December

Due to engineering works at Heathrow, there will be no mainline rail services to or from Heathrow Airport on 4 & 5 December.

 

London Underground services between the terminals and London will continue to operate, passengers looking to travel to central London, or connecting between terminals 5 and 2/3, will be required to use the London Underground services.

Plan your journey

Coronavirus update

Face coverings are mandatory at the airport and we encourage everyone to wear one at all times, unless they’re exempt. Passengers can purchase face coverings at several retailers at the airport including Boots and WHSmith. 

 

The safety of both passengers and colleagues has always been Heathrow’s number one priority. The airport has several COVID-secure measures in place to make sure everyone has a safe journey including: 

 

- Enhance cleaning regimes including Hygiene Technicians, UV robots and other anti-viral technologies to ensure continuous disinfection across terminals

- Dedicated COVID marshals to enforce social distancing

- 600 hand sanitiser stations 

 

Due to the emergence of a new Coronavirus variant, the UK Government have advised that fully vaccinated passengers arriving into England must:

 

Take a PCR test no later than 2 days after their arrival.

- Self isolate until they receive their result.

- If a passenger tests positive, they must isolate for 10 days.

- If a passenger tests negative, they can leave self isolation.

 

Passengers arriving from a country on the red list must book a managed quarantine hotel.

 

Passengers who are not fully vaccinated must continue to follow separate guidance.

 

As countries may change their entry requirements, we advise customers to check the UK Government website for up to date information.

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    CHANEL N°5 Spaceship

    Chanel logo

    To celebrate the 100 year anniversary of the most iconic fragrance in the world, set off on the ultimate CHANEL gifting expedition.

    The N°5 Spaceship offers an immersive shopping experience at Heathrow Terminal 5. Discover the collector’s edition N°5 fragrance, the Holiday makeup collection and the first N°5 luxury calendar.

    Step inside the N°5 Spaceship near gate A9 at Heathrow T5, where you can also enjoy digital makeovers and a luxury gift-wrapping service, as well as participate in the ‘Finding N°5’ treasure hunt.

    To celebrate the 100 year anniversary of the most iconic fragrance in the world, set off on the ultimate CHANEL gifting expedition.

    The N°5 Spaceship offers an immersive shopping experience at Heathrow Terminal 5. Discover the collector’s edition N°5 fragrance, the Holiday makeup collection and the first N°5 luxury calendar.

    Step inside the N°5 Spaceship near gate A9 at Heathrow T5, where you can also enjoy digital makeovers and a luxury gift-wrapping service, as well as participate in the ‘Finding N°5’ treasure hunt.

    4 Stores across 3 Terminals

    T2
    T3
    T5

    CHANEL counter World Duty Free - After Security

    Departure Lounge • Level 5
    View on Map

    05:00 - 22:00

    CHANEL counter World Duty Free - After Security

    Departures • Level 1
    View on Map

    N°5 Spaceship - After Security

    A9 • Level 2
    View on Map

    05:00- 22:00

    CHANEL counter World Duty Free - After Security

    Departure Lounge • Level 2
    View on Map

    05:00 - 22:00