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  • When you touch down at Heathrow

    Get your passport ready when you land. If you land at Terminal 5B or 5C, follow the signs to Arrivals: a transit train will take you to Heathrow passport control.

    border control
    BORDER CONTROL

    Have your passport ready for border control

    You’ll go through passport checks when you arrive in the UK. Heathrow colleagues will be on hand to show you the way.

    Customs and duty free
    CUSTOMS AND DUTY FREE

    It’s easy to check your destination allowance

    Use our tool to see how many goods you can bring into the country you’re travelling to.

    Find your baggage belt
    If you checked in any luggage, find the baggage belt matching your flight number on the screens to reclaim it.

    Enjoy a soft landing

    A super selection of shops, eateries and events in your terminal make for a very warm welcome. Explore everything with our Digital Maps.

    Journey planner

    To Central London

    Many routes lead to central London. Travel to the heart of the capital in the way that suits you best.

    Heathrow express
    HEATHROW EXPRESS
    Speed to and from London Paddington in no time.
    Car rentals
    CAR HIRE
    Find all the world’s most popular car hire companies at Arrivals.

    Pin down a meeting point

    Easily unite with friends, family and fellow travellers at Heathrow’s marked meeting points. You can find them in these locations.

    short stay parking
    SHORT STAY PARKING

    For flying visits

    If you’re parking for a few hours or just a day, go to the short stay car park and follow the signs to Arrivals on foot.

    parking
    PARKING

    Find out where to park at Heathrow

    Everything you need to know about good value long stay airport parking, whichever terminal you depart from.

    Your Heathrow stopover

    Heathrow
    HOTELS AT HEATHROW

    You’re welcome to stay the night

    A good night’s sleep is just a stone’s throw away with a generous choice of hotels at walking distance from Arrivals.

    Heathrow
    DAY ROOMS AT T3

    Enjoy a well-deserved daytime rest

    Relax and refresh in a comfy and quiet airside dayroom in Terminal 3. WiFi, TV, food and drinks on us.

    Have a wonderful time in the UK

    From glowing hills and picturesque country towns, sweeping highlands and legendary castles to the tantalising cultural delights of London; have a fantastic time exploring the UK. 

    London telephone box
    YOUR GUIDE TO LONDON
    Discover the dazzling delights of the capital.
    UK location
    YOUR GUIDE TO THE UK
    Explore the UK’s many enchanting and enticing destinations.

    Disclaimer

    Heathrow Airport Limited and Heathrow Airport Holdings Limited do not verify the accuracy or completeness of this flight information and disclaim any implied warranties with regard to it. Heathrow Airport Limited and Heathrow Airport Holdings Limited shall have no liability for any loss or damage suffered as a result of relying on flight information on this site which may prove to be inaccurate or incomplete.