The loyalty scheme for everything you do at Heathrow
Collect points with Heathrow, then exchange them for rewards including shopping vouchers and airline frequent flyer miles. Members also get double free Wi-Fi minutes at Heathrow.
Earn points when you shop or eat at the airport, book parking or travel on Heathrow Express.
To find out more, visit the Heathrow Rewards website. Join today and we'll give you 100 points free to start you off.
Where to find this service:
The first Accessorize store opened in London’s Covent Garden Piazza in 1984, and has since grown into an internationally recognised accessories wonderland. Designed in London, loved worldwide.
BOSS epitomises authentic, understated luxury. The men’s collection offers modern, refined business wear and premium leisurewear; fusing timeless design and precision craftsmanship.
Literally meaning “Venetian shop”, Bottega Veneta offers customers a unique collection of artisanal leather goods as well as fine jewellery, eyewear, shoes, luggage, home items and gifts.
Bridge Bar and Eating House
There’s no magic formula behind the success of this no-nonsense departure-lounge pub, just favourites like Stella Artois, Becks, Staropramen and Guinness on tap, an easy-to-navigate wine list and an all-encompassing menu that runs from Cornish sardines on toast to chicken balti. The clean-cut bar area is a popular spot for groups to meet for a pre-flight pint, while the comfier back section will suit passengers looking for a quick bite (serving time is generally no more than 15 minutes).
This contemporary Italian jeweller is renowned for its watches, fine jewellery, leather goods and luxury accessories.
Established in 1856, Burberry is a quintessentially British brand with outerwear at its core and a global reputation for pioneering design and technological innovation.
Ca'puccino, the authentic Italian coffee house, has its first airport store at Heathrow. With a menu offering typical and regional Italian dishes, the mission is to take you on a 'giro d'Italia'.
Ever since we opened our first coffee house in 1997, Caffè Nero has been dedicated to two things: creating the very finest handcrafted Italian coffee and providing a warm and relaxing atmosphere in which to enjoy it.
You can’t miss the hot pink branding of Apostrophe’s pastry-loaded counter. The cosmopolitan London chain is a cut above the average coffee shop – its freshly baked breads are grainier and healthier, cappuccinos creamier and hot chocolate definitely thicker. Swing by for one of the signature BLTs, or hearty soups and stews like Thai green curry or chilli con carne. The clean-cut Scandi look of the place, with café tables as well as comfy banquettes and high perches for plug-in pit stops, adds to its appeal.
Vintage Parisian style runs through the veins of this mid-range French café, with its red velvet banquettes, etched mirrors and chequerboard floor. The theme continues on the all-day brasserie menu, which majors in classics like 35-day aged steak-frites, moules marinières and bouillabaisse, or a quick croque monsieur. Café Rouge makes a good port of call for early arrivals to the check-in desks. Ask one of the apron-clad staff for a table with space for luggage.
Enticing stacks of freshly baked meringues and pastries greet customers at the Heathrow link in this popular Italian chain. Singles, couples and families head there for Italian coffee and chunky croissants in the morning, panini and gelato at lunch, and rigatoni amatriciana or Milanese di pollo in the evening.
Exceptional jewellery and watch collections – the ultimate in luxury and innovative design. Find unsurpassed accessories, a complete range of exquisite leather, elegant pens and inspired clocks.
Case features a wide range of luggage, travel accessories, leather goods and travel gadgets from brands such as Tumi and Rimowa.
The distinctive lifestyle brand is best known for its vintage-inspired prints and witty reworkings of traditional English country house style. Today it sells everything from china and bed linen to bags, accessories, women's clothing and childrenswear.
Caviar House & Prunier
Celebrating its 30 year anniversary at Heathrow, the Caviar House and Prunier store offers a luxurious selection of caviar, Balik salmon, chocolate and champagne.
Caviar House & Prunier Seafood Bar
A familiar sight in airports worldwide, this clean-cut seafood counter is a regular haunt for frequent flyers. They come for the speed and reliability of the operation, the light, simple food and the convivial bar set-up. Prices may look a little ‘expense account’, but the Discovery (£38) is a three-tiered salmon feast, easily enough for two. If you’re dashing, pick up one of the takeout boxes; if you’ve time to linger over a glass of Muscadet or house Champagne, there’s table seating. Don’t miss the signature Balik salmon
Enter the world of CHANEL and discover the latest collections, from ready-to-wear, handbags, shoes, accessories to watches.
Comptoir Libanais brings a rich taste of the Middle East to Heathrow with its authentic range of Lebanese home-style dishes. Choose from a menu that includes mezze bites, tagines, savoury flatbreads, pastries, cakes and Moroccan bread - all ideal for sharing. Or relax away from the crowds while you enjoy a reviving pot of fresh mint tea .
A familiar sight on British high streets, Costa is officially ‘the nation’s favourite coffee shop’ and the choice of coffee aficionados. And if you don’t know your macchiato from your mocha latte, there are hot chocolates, teas and chilled fruit coolers in the summer. The chain also prides itself on a warm welcome and good food, from morning granola to hot wraps and pasta salad at lunch, or a super-size custard cream any time.
We beat the websites of Amazon, John Lewis and Argos (third party sellers excluded). If you find any Apple products, tablets, laptops, cameras or premium headphones cheaper we’ll match it, and discount by double the difference.
EAT. create, make and serve fresh food to go. As 2014 MIDAS Award Winners, EAT. take pride in the range of soup, hot pots, salads, sandwiches and drinks, they serve fresh every day. Whether you’re looking to start your day off with a morning coffee, stop for a filling lunch, or get a bit peckish for afternoon tea, EAT. have classics and treats to suit any time of the day. Hungry? Let’s EAT.
Imagination and a never-ending pursuit of style and beauty have distinguished Etro since the very beginning.
Excess Baggage Company
Last-minute travel accessories and bags for sale, plus left-baggage, weighing, security-wrapping and baggage-shipping services.
You can’t miss the colourful furniture or graffitied walls (or 5m tall Terminal 5 giraffes) of this family- and group-friendly chain. There’s nothing understated about the catch-all global menu either, from the signature Mexican huevos rancheros at busy breakfast times, to Malay noodles, Austrian Schnitzel, ribs and traditional fish and chips throughout the day. It’s also a great place for a hearty superfood salad. Kids are particularly well catered for, with special menus and colouring sheets – Terminal 5 has plane-spotting opportunities galore, too.
Juice, shakes, hot dogs and a coffee bar all in one place. The line-up includes porridge, breakfast baps, filled croissants and fresh OJ plus vibrant salad pots, bloomer sandwiches, hot dogs and fresh smoothies, as well as delicious thick milk shakes throughout the day.
Gordon Ramsay Plane Food
The Terminal 5 outpost of the Ramsay empire might look swish but the bill won’t bite. Settle in for a range of dishes from crispy chicken wings with tamarind sauce to steamed sea bass with crushed minted potatoes and courgette pesto. Express menus, from £18.95 for two courses served in 25 minutes, are proof that upmarket doesn’t mean slow. Or simply pitch up for a cocktail at the marble-topped bar.
Phone bookings are welcome but not necessary (recommended for large parties or peak periods), as are advance orders for the three-course picnics in nifty Plane Food cool bags, but again if you are short on time you can simply pick up a picnic on your way through the airport. And don't forget kids eat free during the English school holidays and throughout January (terms and conditions apply).
Steeped in glamour, famed for fashionable yet timeless products, loved by movie stars and bequeathed to future generations – few fashion houses can match the mystique of Gucci.
The world's most famous toy store with a unique reputation for choice, quality and innovation. Choose from the latest must-have toys, the exclusive Hamleys Own collection and leading brands including Barbie and Lego.
Harrods is a byword for service. The store’s worldwide reputation that "anything is possible" was founded on those hidden extras that you simply could not find in most other stores. Through providing an exciting array of luxury products, Harrods strives to give all its customers an exclusive experience.
Harrods – Fine Watch Room
For the first time, Harrods’ Fine Watch Room will be re-created outside of the world-famous Knightsbridge store, offering an unparalleled selection of the finest timepieces carefully curated by Harrods’ expert buying team.
The ultimate in luxury. Hermès is still a family company whose craftspeople make, often by hand and always with love, a beautiful range of bags and accessories
Heston’s The Perfectionists’ Cafe
The Perfectionists' Café, created by Heston Blumenthal, caters to passengers who want exceptional food quickly. Serving breakfast, lunch and dinner, The Perfectionists’ Café celebrates some of Britain's favourite dishes. Fantastic food … fast.
Huxleys Restaurant & Bar
With its handsome dark-wood chequerboard floor and leather banquette seating, Huxleys could pass for a new-wave gastropub, but the menu has no such pretensions. Expect simple compilations of the best ingredients: slow cooked pork belly, old English pork sausages and 21 day aged steak. Thick-cut sandwiches, pie and mash, all-day breakfasts, beer battered fish and chips and sticky toffee pudding continue the British theme. Solo travellers can perch at bar tables, and there are booths for groups of 6-7. It’s also a popular spot for live sports events.
Founded in Devon, Jack Wills takes pride in using the finest quality materials, techniques and design to deliver a modern take on traditional British style.
A British favourite since 1864, the excellent service and product quality that John Lewis is famous for can now be enjoyed in Terminal 2. Shop a range of quintessential British brands such as Barbour and Joules, as well as John Lewis’ own-brand collection.
Kurt Geiger was launched in Britain’s fashion capital on Bond Street, London in 1963, and has since become one of Europe’s leading authority on designer footwear and accessories for men and women.
Voted the ‘UK’s coolest shoe brand’ by British Vogue readers, the boutique plays host to the very best of the Kurt Geiger brand labels - Kurt Geiger London, KG Kurt Geiger and Carvela Kurt Geiger. Unrivalled in its selection, from powerful platforms to signature stilettos, casual slip on trainers to must-have handbags, Kurt Geiger is the destination for ‘Everything but the Dress’
Combining classic French cooking with modern cosmopolitan influences and a great range of beers, wines and cocktails, La Salle brings the spirit of Paris’ grandes brasseries to Heathrow with its magnificent circular bar.
Lacoste is a lifestyle brand, born of the inventiveness of French tennis champion, René Lacoste, who created the first polo shirt ever, initially for himself and for his friends, to be both relaxed and elegant on and off the tennis courts.
Nicknamed the Crocodile by the press in the late 1920's when he was a multiple Grand Slam tennis champion, René Lacoste had the animal embroidered on the blazer he wore on court, before making it the logo of his famous polo shirt.
London's Pride by Fuller's
Located just 8.3 miles from Heathrow, this centuries-old brewer has crafted a special Terminal 2 lager, named Wingman, at the historic Griffin Brewery in Chiswick. Fuller’s will offer passengers a traditional gastropub experience as well as a ‘grab and go’ selection for those dining at 35,000 feet.
Luxury leather goods including fashion handbags, luggage and accessories.
The American designer is rightly famous for his luxe tailoring. The Heathrow store offers a range of bags, accessories and fashions.
Miu Miu is Prada's avant-garde yet sophisticated brand. Its women's collections include handbags, shoes and more.
Serious pens for serious writers. Beautifully designed and crafted fountain pens, rollerballs, pencils and accessories that reflect the generations of expertise that have gone into their creation.
An iconic, unexpected brand of Britishness. Inspired by the spirit of heritage and the attitude of rebellion. Designed for the everyday lives of contemporary men and women. Made to last.
Oriel French Restaurant and Bar
Surely a contender for Heathrow’s most stylish eatery, Terminal 3’s grande brasserie brings a certain art deco elegance to the departure lounge. But Oriel is as efficient as it is genteel – dishes are delivered within 12 minutes – with pricing on a par with Café Rouge. Of course, there’s a full English (the Anglais) but the menu stays true to its French roots with classics such as coq au vin and confit de canard. The sleek cocktail bar is a lovely spot to toast your departure with a signature Martini or a glass of champagne.
Paul Smith's unique designs are unmistakably English, augmented by the unexpected. At Heathrow you'll find collections including jeans, shoes, spectacles and accessories.
Designed by architect Roberto Baciocchi, Prada's store in Terminal 5 occupies a total area of about 210 square meters and is dedicated to its women's bag collection, accessories and footwear. The men's collection includes leather goods, accessories, footwear and ready-to-wear.
Pret A Manger
Pret’s mission has remained the same since it first opened in London in 1986: proper sandwiches without the chemicals, additives and preservatives of ‘factory food’. Now they’ve added boxed salads, hot wraps, soups and sushi to the line-up, as well as breakfast porridge, pastries, baked cakes and slices (the chocolate brownie is legendary). Smoothies, juices and good-quality coffee are all served with a smile. If they’ve sold out of what you’re looking for, just ask – there might be more on the way.
Rhubarb British Restaurant and Bar
British ingredients are at the heart of this contemporary all-day brasserie. Delicate compilations like pea and mint tortellini sit alongside gutsier offerings – but whatever you decide on, don’t skip the chips. Seriously.
An extensive range of the world’s best luggage including Samsonite, Tumi, Longchamp, Jekyll & Hide, Lipault and Hartmann; as well as Go Travel and Speck for all your travel accessory needs.
Established in 1887, Smythson represents over 125 years of British luxury leather goods at their most refined. The range includes unrivalled, iconic bespoke stationery and an extensive collection of leather accessories for fashion, travel and business.
One of the world's most iconic coffee brands offering a fine range of freshly roasted coffees, Italian-style espressos and ice-blended drinks, plus delicious panini, sandwiches, cakes and pastries.
Reliable Italian food based on good-quality ingredients is the reason to come to Strada, the family-friendly UK chain that has brought its classic line-up of pizzas and pastas to high streets everywhere. The airy contemporary space, with views of the open kitchen, offers plenty of casual seating – café out front, dining room beyond – for diners to tuck into favourites like antipasto sharing boards, spicy Rossa pizza and creamy rigatoni with speck ham. Parents love the takeaway option, either for ordering on the go or boxing up unfinished food.
When it comes to fashion and sunglasses, Sunglass Hut knows what’s what. With so many great styles to choose from you won’t know where to look. Thankfully, expert help is on hand to help you find the perfect pair.
Swarovski, the world leader in cut crystal, brings you the latest in sparkling glamour and innovation. The range includes fashion jewellery, gifts, home accessories and must-have collectibles.
With an unwavering belief in the best quality, outstanding attention to detail and a rather quirky British sense of humour, it’s easy to see why Ted Baker is 'No Ordinary Designer Label'.
The Book Store by WHSmith
The Book Store by WHSmith carry an extensive range of fiction and non-fiction titles, with genres from romance, crime and thrillers to biography, history and travel.
Start your travels off on a high at The Commission, the new bar & restaurant by Drake & Morgan located airside at Heathrow's Terminal 4. Open from first to last flight, stop in and enjoy drinks and dining in sumptuous surroundings.
The Crown Rivers (Wetherspoon)
JD Wetherspoon has cracked the formula for a busy pub: more than a dozen beers on tap, double-quick service and solid pub grub. At this bustling watering hole near gates A1-A7, it also includes a table-service option and plenty of international dishes – chicken burrito, Thai chicken curry and peri-peri chicken – alongside Brit pub staples like bangers and mash, ham,egg and chips and cottage pie. Many stick to the burger menu (the pub serves 1,400 a week) but the calorie counts with each dish will help health-conscious diners.
The Five Tuns
Terminal 5’s only pub before security brings together all the best elements of the Great British gastropub: friendly staff, honest hearty food, real ale and a convivial setting. The day here is just as likely to start with a bowl of granola and yoghurt as a Full English – lighter bites like fishcakes suit passengers pre-flight. Early arrivals to the nearby check-in desks might swing by for a quick pork pie and a Bloody Mary.
The Flying Chariot (Wetherspoon)
Set over two floors this pub and restaurant takes its design inspiration from Heathrow’s history, including its own ‘control tower’ observation deck offering stunning runway views. Showcase craft beers from Windsor & Eton Brewery, artisan gins and organic ciders are served alongside the award-winning menu.
The Gorgeous Kitchen
Good, healthy and simply gorgeous. The Gorgeous Kitchen is the work of a young group of acclaimed female London chefs. The intimate design, exhibition cooking and innovative menu complement the impeccable and warm hospitality.
The Three Bells
There aren’t many airport pubs where you’ll see fresh flowers, vintage Chesterfield sofas and a seasonal cocktail menu featuring sloe gin fizz. Of course, there’s also a good selection of beer, pub food and screens for live sports, but children are welcome and the lovely private dining room seats 12.
Britain's leading luxury shirtmaker offers a fantastic collection of shirts, ties and cufflinks, from the classic to the contemporary.
Tiffany & Co.
The boutique houses fine jewellery and engagement rings with which the company has long been synonymous; designer jewellery by Jean Schlumberger, Elsa Peretti, and Paloma Picasso; gold and sterling silver fashion jewellery; watches, men’s jewellery and accessories.
TUMI sells stylish, modern luggage and handbags. Since 1975, TUMI has been creating world-class business and travel essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Its product range has expanded to include belts, pens and backpacks.
The TUMI pop-up store will remain at Terminal 5 (after security) until late October 2016.
For convenience on the move, including best-selling books, news and magazines, food and drink or even something to keep the kids amused, visit your WHSmith – it's a one-stop shop for all your journey essentials. And don't miss out on all the great deals across the store!
Quickfire bowls of Japanese noodles and rice are served by smiling staff in the dining room at wagamama. Eat in or take away, all dishes are cooked fresh and served within 15 minutes of ordering. Early start? Try the full English breakfast, granola or porridge.
Watches of Switzerland
Providing premium watches since 1924. Renowned for combining timeless craftsmanship with superior quality and contemporary design to offer the top names in exquisite timepieces.
If you’d rather be close to your gate before stopping for a bite or a final pint, Wetherspoon Express offers that last-chance saloon. A smaller version of its big brothers in the main terminal buildings, the mini-pub serves lagers, ales, spirits and wines along with a simple selection of good-value sandwiches and snacks. You'll find a branch in Terminal 5 (Satellite B).
An all-day global food dining experience from the creators of Giraffe restaurants, with menus that are a feast for the eyes as well as the taste buds. Wondertree offers vegetarian and gluten-free dishes, and delicious speedy food for those in a hurry.
World Duty Free
Find fantastic airport prices on wines and spirits, fragrance, skincare and cosmetics, confectionery, sunglasses and watches. Beauty services also available.
World of Whiskies
A bit of a connoisseur? This is the treasure chest for all whisky lovers. With a range of nearly 350 malts, including a number of rare and exclusive bottles and a knowledgeable and helpful team, World of Whiskies makes it easy to find that perfect blend, grain or malt..
Sparklingly fresh Japanese food comes thick and fast at this pioneering conveyor-belt sushi chain. Perch at the counter and grab the passing colour-coded plates or pick from hot and cold dishes on the menu. YO! certainly doesn’t scrimp on quality.
This world-renowned fashion company creates ranges designed to respond to customer desires. The mood is fresh and upbeat with a cut for the modern woman.
Collect points on airport shopping, parking, Heathrow Express and more. Then choose your reward.