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Lufthansa aircraft at London Heathrow Airport

Lufthansa, the flag carrier of Germany, began flying in 1953. It took its name from the pre-war airline Deutsche Lufthansa. The stylised crane logo goes back further, having been designed in 1918 for an even earlier German airline.

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Contact information

Telephone numbers

Reservation: 0371 945 9747 Customer service: 0371 945 9747 Special assistance: 0371 945 9747

Web Social links

Facilities at Heathrow

Which terminal?

This airline operates from Terminal 2

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Airline lounges are invitation-only – please check entry rules with your airline. The following information is provided as a service to passengers and may be subject to change.

Terminal 2

First and Business Class passengers, and Star Alliance Gold status customers, are invited to relax or work in one of the Star Alliance airline lounges while waiting for their flight. Gold customers may bring a guest who is departing on a Star Alliance flight the same day.

Lufthansa Senator Lounge

Departures, after security

Lounge A1, upper floor of main departure lounge (turn right after security).

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United Airlines Club Lounge

Satellite T2B (departures, after security)

Lounge B1, Level 2 (stairs and lift opposite Gate B46)

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Flight information

Flight numbers begin with IATA code LH.

Alliance membership

This airline is a member of the Star AllianceStar Alliance.

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Destinations served from Heathrow

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