NATS air traffic control technical issue

Following Tuesday's technical issue affecting NATS air traffic control, Heathrow is operating as normal today and our airport systems are functioning as expected. We continue to work closely with airlines to support their recovery, and while the vast majority of flights are operating as scheduled, there may still be some changes to airline timetables. We know the knock-on effects of Tuesday's disruption have been frustrating, and we thank those affected for their patience. Passengers should check with their airline for the latest flight information before travelling to Heathrow.

Live flight departures

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Flight conditions of use

The Conditions of Use document details the terms and conditions that apply to flights operating at the airport. 

The document includes:

  1. Definition of terminology

  2. Operational conditions

  3. Payment terms

  4. Data requirements

  5. Schedule of charges for:
    Landing
    Emissions
    Departing passengers
    Parking
    Peak/off-peak
    Noise and weight categories.

Contact us

If you would like further information on the structure of aeronautical charges please email

Airline relations

Useful information

General tariffs

Additional information on other regulated charges.

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