The Executive Committee develops and recommends to the Board, medium and long-term business development strategies. They ensure the delivery of agreed strategies by providing guidance, approvals, governance and monitoring.
John Holland-Kaye, Chief Executive Officer
John was appointed CEO with effect from 1 July 2014. He joined the company as Commercial Director in May 2009. From November 2012, John was Development Director and was responsible for delivering the £1 billion annual investment in transforming Heathrow, including the new Terminal 2: The Queen’s Terminal, which opened on 4 June 2014.
He was previously Divisional CEO with Taylor Wimpey PLC, having held a number of positions including Operations Director of Taylor Woodrow Developments and Commercial Director of Taylor Woodrow Inc. Prior to that, John was Managing Director, National Sales Division, of Bass Brewers, and has also worked as a strategy consultant with LEK Consulting for a number of high-profile businesses.
Ross Baker, Chief Commercial Officer
Ross was appointed Chief Commercial Officer in January 2017. Previously he was Heathrow’s Director of Operations and before that, Director of Strategy. Prior to joining Heathrow in 2011, Ross held a mix of advisory and aviation industry roles. At Bain & Company he advised on a mix of strategic, commercial and operational engagements. Prior to Bain, Ross spent a decade with British Airways where he held a range of operational and commercial management roles, in the UK and overseas.
Stuart Birrell, Chief Information Officer (CIO)
Stuart joined the Company as Chief Information Officer in June 2015. He previously held this role at Formula 1’s McLaren Group where he built an integrated IT team of in-house experts and specialist suppliers to support the rapid growth of the business including new revenue streams.
Stuart knows the airport industry well, having spent three successful years as CIO at Gatwick in the run up to, and after, the sale of the airport by Heathrow in 2009. At McLaren Group, he has experience of working in a high performance environment, where you need extremely high levels of reliability and resilience. Stuart also brings expertise in the use of big data sets, cloud based solutions and IT security in support of business growth and increased productivity.
Normand Boivin, Chief Operating Officer
Normand Boivin joined Heathrow as Chief Operating Officer on 29 August 2011. Normand's most recent post was Operations Director for Aéroports de Montréal and brings almost 30 years’ experience of the aviation industry. He started his career in 1982 as an air traffic controller for Transports Canada, and has held several positions in the Canadian airport management sector including Vice-President Operations of Montreal’s two international airports; Facilities Development Director at Montreal Dorval Airport and General Manager at Quebec City Airport.
Javier Echave, Chief Financial Officer
Javier was appointed as Chief Financial Officer in November 2016. He joined Heathrow in January 2008 and was closely involved in establishing the current capital structure and positioning Heathrow as a strong credit in the financial markets. Over a four-year period up to 2016, as Finance Director for Operations and Performance, Javier played a key role in the delivery of a cost efficiency programme and in ensuring a rigorous appraisal of a multi-billion capital investment plan.
Emma Gilthorpe, Executive Director Expansion
Emma was appointed as Executive Director Expansion in January 2017. Her responsibilities include Heathrow's expansion programme as well as master planning and surface access. Emma joined Heathrow in September 2009 as Regulatory Director and later became Strategy Director.She was previously BT plc's Group Director of Industry Policy and Regulation and has held a number of other senior regulatory and public policy roles in Cable and Wireless. Emma is also a non-executive director of South East Water Limited.
Carol Hui, Chief of Staff and General Counsel
Carol was appointed Chief of Staff from 1 January 2017. She is responsible for legal affairs, business assurance, risk management, internal audit, company and board governance and administration, external and internal communications, policy, public affairs, government and stakeholder relations, media, PR, sustainability and environment. She joined Heathrow in March 2009 as General Counsel. Previously, Carol was a Board Director and General Counsel of Amey plc, Group Legal Director of TDG plc, Deputy General Counsel of BG plc and a solicitor at City law firm, Slaughter and May. She was awarded European General Counsel of the Year by the International Law Office and has won a range of recent awards from the Financial Times, Mulan Foundation, The Lawyer, Legal 500 and International General Counsel Awards.
Andrew McMillan, Chief Strategy Officer
Andrew was appointed Chief Strategy Officer in January 2017. He is responsible for company strategy, forecasting, regulation and corporate process improvement. He joined Heathrow in October 2009 and has worked in strategy, operational and regulatory roles including leading submissions to the Airports Commission. He is a non-executive trustee of the BAA Pension Fund. Prior to Heathrow he was with McKinsey and Company based in London and Tokyo working on infrastructure, logistics and organisational transformation and mergers in Europe, the Middle East and Asia.
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Paula Stannett, Chief People Officer
Paula was appointed to HR Director in January 2013. She has worked at Heathrow for 13 years, most recently as HR Director for our Airports Division and Support Services and previously as programme lead for Heathrow's Winter Resilience. Paula has a strong record of engaging staff to successfully put in place organisational change and improvement.