Heathrow: Responsible Heathrow | Aircraft noise


Responsible Heathrow 2020 - Noise.

Heathrow delivers significant benefits for the UK, but there are downsides too, including the impact of noise on local residents.

Heathrow is already at the forefront of international management of aircraft noise and continues to work hard to reduce its impact by encouraging quieter aircraft and operating procedures and supporting local communities with noise insulation and compensation programmes.

Our ambition

Reduce the impact of noise and support local communities with noise mitigation and compensation schemes.


On track.

100% aircraft are quieter by international standards (ICAO Chapter 4 or better) by 2020


The proportion of ICAO Chapter 4 aircraft operating at Heathrow is increasing year on year from 98.1% in 2013 to 99.2% in 2014


Goal complete.

90% Noise Action Plan actions are on track or complete annually


93% actions were verified as complete or on track 2014

On track.

At least 75% of arriving aircraft operate Continuous Descent Approach (CDA) by 2020


The proportion of aircraft operating CDA compliance has increased from 87.3% in 2013 to 87.4% in 2014

Behind progress.

0 breaches of current daytime noise limit by 2015 and a reduction in night infringements from 2006-2015


In 2014 there were 9 breaches of daytime noise limits and 26 night infringements

Deliver and engage communities in effective noise insulation schemes each year


In 2014, 1003 households responded to our engagement in relation to noise insulation schemes, compared to the  2013 baseline of 897 households.

On track

Improve community perception that Heathrow is doing all it can to manage noise annually


The number of individual noise complainants was 8,458 people in 2014


Performance as at January 2014

Behind progress indicatorBehind progress
On track indicatorOn track
Complete indicatorComplete

Sustainability performance

CR index 2015 and 2014, business in the community awards and 2013 Big Tick award

Here's how Business In The Community rated our performance in its annual CR Index.

  • 4 stars 2015
  • 4 stars 2014
  • Platinum Big Tick 2013
BiTC CR Index