Keeping everyone safe is one of our values and always our first concern.
Looking after everyone at Heathrow is critical to being a responsible business and to running our airport efficiently. Our aim is to ensure that nobody at the airport is affected by accident, illness or injury.
Ensure that nobody at the airport is affected by accident, illness or injury.
At least 10% annual reduction in employee and passenger injuries
Both employee and passenger injury rates have decreased between 2013 and 2014: Passenger accidents (within Heathrow's control per 1 million passengers) – 11% reduction, Colleague Lost Time Injuries (per 100,000 hours worked) – 33% reduction
Reduce employee accidents through engaging them in "Heathrow Safe - It starts with all of us" annually
Reportable colleague injuries per 100,000 hours worked have decreased by 36% between 2013 and 2014 from 0.11 to 0.007.
Create a cross company safety footprint for Heathrow
A Safety Working Group has been established through the Heathrow Sustainability Partnership to commence data alignment and collection for a safety footprint.
Here's how Business In The Community rated our performance in its annual CR Index.
- 4 stars 2015
- 4 stars 2014
- Platinum Big Tick 2013