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Looking after our passengers and people

Responsible Heathrow 2020 logo

Heathrow has important responsibilities as a provider of services to millions of people every year and an employer of 5,500 people.

We are committed to looking after the interests of our passengers and our people, prioritising their needs, wellbeing and safety at all times

Our ambition

To provide a safe, healthy environment and positive experience for our passengers and people.

For more information about how we are looking after passengers and our people, see links below: