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Saving water in toilets

Responsible Heathrow case study

We save water by slowing the flow

Across our five terminals, there are hundreds of toilets and urinals used by the 70 million passengers that pass through Heathrow each year. The quality and cleanliness of our toilets play a big part in achieving Heathrow’s vision of making every journey better.

We are trialling different flow settings for our taps and toilet flushes to find the optimal flow volume that meets the needs of our passengers whilst reducing water consumption. Wherever possible, we are fitting waterless technology to existing urinals at Heathrow and all new facilities will include waterless as standard.

In our terminals, over half of the water is consumed by toilets. Reducing the flow helps to achieve our target to reduce water consumption per passenger by 2020.

Responsible Heathrow 2020 is our commitment to supporting the UK and local economies and reducing Heathrow’s environmental impacts, while looking after our people and passengers. It is helping us achieve our ambition to be one of the most responsible airports in the world.

For more information contact us: sustainability@heathrow.com

Heathrow’s Sustainable Mobility Zone in partnership with Guardian Sustainable Business