VAT Refund by Appointment
Claim your VAT refund before you fly
Save valuable time. Book your 30-minute appointment in advance and enjoy a peace-of-mind VAT refund experience.
- One-to-one service with no up-front booking fee
- Available for passengers departing from Heathrow Terminal 5 only
- £120 service fee – payable at time of appointment
How to find us
Check-in top level