Special assistance bus | Heathrow help bus | Heathrow
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Heathrow special assistance bus

The Heathrow special assistance bus is available to connecting passengers with reduced mobility, to help with transfers between terminals.

All our Flight Connections buses provide accessible transport to your departure terminal. 

However, if you have created your own connection and need to pass through arrivals simply tell a staff member that you need to use the special assistance bus. It will call at the terminal forecourt to pick you up.

This service is provided free of charge.

Can I travel with my baby/child?

Yes, you can travel with your baby/child.

  • We strongly recommend that you bring a child car seat appropriate to your child's age and take responsibility for fitting the seat yourself.
  • Children aged 12 and 13 years (and younger children who are 1.35 metres or taller) must use the seat belt provided.
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